Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please email returns@xltactical.com.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We will replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@xltactical.com to start the process.
Shipping Fees
You will be responsible for paying for your own shipping costs for returning your item.
Need help?
Contact us at returns@xltactical.com for questions related to refunds, returns and exchanges.